Aristotle... Virtues and Vices essays

Aristotle... Excellencies and Vices papers 1. Aristotle What does Aristotle consider an uprightness and how does this decide Aristotle believes temperance to be greatness in satisfying specific capacities and discovering satisfaction in it. Our ideals are given to us during childbirth, however we do have the ability to get and chip away at the ethics as life goes on. The best approach to make goodness a propensity is to take in it from an early age. In the event that we learn and comprehend our temperances accurately they will become propensities, and we will comprehend what is acceptable and what is awful. Temperances are additionally not sentiments, you don't simply accomplish them, yet ethics are propensity. Temperances are what makes an individual demonstration great and comprehend what the person in question is doing. Excellence is a mean between two limits, and the particular mean relies upon the individual. Moral ethicalness is managing the sentiments and activities of ones self. It is said that you must have the correct emotions, at the ideal time, for the privilege the thing as well as reason. On the off chance that that isn't followed and your activities don't account for themselves then it isn't highminded. It is difficult to be highminded. An individual that needs to be prudent ought to maintain a strategic distance from bad habit and furthermore recognize Ethical quality and ethicalness are interconnected in light of the fact that profound quality is a people thought of right furthermore, wrong. As we probably am aware temperance is the thing that chooses what is good and bad to every single individual. Along these lines, profound quality is controlled by prudence. ... <!

The VW Resende Modular Consortium Essay Example | Topics and Well Written Essays - 3000 words

The VW Resende Modular Consortium - Essay Example The possibility of a measured consortium comprises of isolating the item into sub-gatherings (modules) which are assigned to and completely gave by a particular module provider. Along these lines, the module provider is answerable for collecting its module legitimately on the automaker’s sequential construction system (Pires 1998, 225). By setting up solid association with 7 key providers and re-appropriating 100% of its assembling, VW was endeavoring to: advance the working expenses, limit the coordination costs, to improve participation between the accomplices (providers), to improve quality and profitability, to expand the piece of the overall industry, and to use space more efficiently.Referring to the Porter’s vital system, VW’s methodology of assembling trucks in Brazil could be characterized as a Focus Strategy. Under a spotlight methodology the firm focuses on one or a constrained scope of portion of the market (Thompson and Martin 2005, p.287). According ly did VW, by concentrating its assembling procedure on trucks. Working in the car business all through the world, VW has settled on a choice to concentrate chiefly on one portion of the car business in Brazil. It was a truck creation area. While this system was not quite the same as the general organization technique, VW needed to act such that best fitted the organization’s serious condition in Brazil. The organization profited by its specialization on truck fragment by increasing solid competency in the creation of trucks and a portion of their modules. As indicated by the information.... g costs, limit the coordination costs, to improve participation between the accomplices (providers), to improve quality and profitability, to build the piece of the overall industry, and to use space all the more proficiently. Alluding to the Porter’s vital system, VW’s technique of assembling trucks in Brazil could be characterized as a Focus Strategy. Under a spotlight methodology the firm focuses on one or a restricted scope of fragment of the market (Thompson and Martin 2005, p.287). Hence did VW, by concentrating its assembling procedure on trucks. Working in the car business all through the world, VW has settled on a choice to concentrate for the most part on one portion of the vehicle business in Brazil. It was a truck creation area. While this methodology was not quite the same as the general organization system, VW needed to act such that best fitted the organization’s serious condition in Brazil. The organization profited by its specialization on truck fragment by increasing solid competency in the creation of trucks and a portion of their modules. As per the data, got from the meeting with Jose Ignacio Lopez, the VW Resende Modular Consortium could empower the organization to increase critical upper hand among the opponents. These included: current and gainful assembling process, moderately minimal effort, nature of the trucks, concurrent building process with the providers, speed in the turn of events and propelling of new items, regular corporate objectives and destinations (pattern to work more toward shared achievement) (Correa and Park, n.d., pp.1, 7, 10). With Focus technique approach the organization can look for either lower expenses or separation (Thompson and Martin 2005, p.287). Accordingly, by going further to the Porter’s center procedure, it is conceivable to accept that the VW’s Resende

Upside Down Gnomes From Wisconsin

Upside Down Gnomes From Wisconsin This semester has been different from anything else Ive done. I started out taking 7.06, cell biology, and 6.854, advanced algorithms, the sequel (or what I thought would be a sequel) to 6.046, design and analysis of algorithms (TAs are capped at two classes). TAing is hard, emotionally, and its hard to balance with classes. Ive gotten used to having something close to complete control over my time, and any given days workload isnt always predictable in a class with more than 200 students. I fell behind in in 6.854 in the first week of the semester and never caught up, and then fell behind again after getting sick from the flu shot.  The start of the semester was a long string of all-nighters. I came close, I think, slowly, but it wasnt ever enough. Being sick was a good break from the usual pace. I finally framed the painting my brother made me when I left for college, which had been laying on a shelf since August, and I built a bookshelf with Cory to hold our disassembled Legos. After two hours on the first problem of the now three accumulated p-sets I realized I wasnt enjoying it anymore. In a past life I would have taken the challenge, but the pay-offs didnt seem worth what I was sacrificing. I weighed my options, called my mom, and dropped the class. For the past two days Ive felt a simultaneous urgency and lethargy, as if theres a place I need to be, something I need to be doing, but theres no way to get there. I feel like I passed the person I should have been on the street and didnt recognize her. I realize that the class took up a shelf in my heart, even if it wasnt a good idea, and its hard to transition to the empty space. Im worried that theres also a wild contrast between the person I want to be and the people Ive been over the past two years; I have a lot of indecision about the person Ive become. Many of my interactions with people right now are a balancing act between vulnerability and self-actualizationâ€"not just on the blogs, but also in person and in my academic career, which is tough because there are empty spaces in more than one place, bigger than a dropped class. Its been a stressful semester so far. Im not good at transitions, and its been a transition. At the very start of the semester I got in a fight with a friend and her boyfriend called me trash, which hit me unexpectedly hard and took an unexpectedly long time to wear off, maybe because it coincided with other starts and ends. One evening that week I slumped upside down on the couch in the kitchen, dangling my legs up at the ceiling like I used to when I was tiny, alternating between complaints and making up nonsense songs, because thats what I do when Im feeling melodramatic (or feeling, in general). One of my best friends, Irina, jotted some of it down and turned it into a beautiful poem. Once Upon a Midnight Ramble by Irina O. ‘15 You lie upside down on an institute couch, staring up at the tiles on the ceiling, your hair brushing the dirty carpet, your feet dangling in the air, wondering what it’d be like to walk on the ceiling. Would the colorful tiles cave under your footsteps, would the doorways become fences to step over, would the lights feel pleasantly warm or burn your feet? It has not been a good week. Upside down gnomes, you mumble to a tune, upside down gnomes from Wisconsin sneaking into your classes stealing the chalk so the professors can’t lecture upside down gnomes… It has not been a good week. I’m trash, I’m trash, I’m trash. I have no response but uncomfortable silence. Trash, trash, trash. Well, as an environmentally conscious individual, morally, I have no choice but to pick you up. How’s 7:00 tonight? Trash, trash, trash. Yeah, well, I think you’re recycling. Our house elves live in a tiny room in the basement, and in the early hours of morning they sneak through the dorm and steal our dishes, Pot lids and spatulas become boffers and shields, a roasting pan becomes a wading pool full of soup, forks become dinglehoppers. (They also borrow our Disney movies. And steal our HDMI cables, but they use those to decorate, mostly, since it’s not like they have computers. That’d be ridiculous.) They gather around the communal soup pan, and wonder if they should invite the upside down gnomes some time. But that would just be awkward, wouldn’t it? The soup would just fall on their heads. It would not be a good week. I’m going to bed. No, really. Really, for real this time. You say, and stare at the ceiling for another ten minutes, singing about gnomes. In a way, we’re all upside down gnomes, aren’t we? (Except we’re not all from Wisconsin.) We all sometimes wish we could steal the chalk. (If only to finally get some sleep.) We all sometimes wish we could turn the world right side up again. It has not been a good week, but eventually, eventually, we will sleep. I think the semester can be metaphorically captured by what was once the ceiling lamp in the bathroom closest to my room. For several weeks I kept getting emails about the leaky lamp in the bathroom. I sent a few back asking if there was a typo, couldnt decipher the insistent responses, and finally gave up. One day I felt something drip on my shoulder. I finally looked up and, indeed, what was once a ceiling lamp was a gaping, dark, dripping hole. I started using the other bathroom closest to my room, which is an entirely normal bathroom except for the full-length mirror leaned against the wall in front of one of the toilets (there are two toilets in each bathroom, except in the bathroom that got renovated this summer), which every few days switches toilets. The people on the floor didnt have an explanation for me, but I am delighted that there is presumably someone out there who, every few days, picks up the full-length mirror in the bathroom and moves it to face the other toilet, and then, a few days later, moves it back. I think things have been kind of like that lamp. The semester started poorly, and the things that have gone wrong have been bizarre and unexpected. MEnging is not at all what I thought it would beâ€"which isnt to say that its bad, but it feels simultaneously too close (stress) and too far (responsibilities, loneliness) from what undergrad was. The good news is that Ive finally fallen into a pattern, and while I dont think Ive nearly gotten the hang of things, Ive realized that the things and people that make me happy will always make me happy, regardless of the day- or week-sized stumbles. Recently I scratched my face up by enthusiastically removing a hoodie with my glasses on. Apparently it looked quite gruesome, and Rosa M. 16 called me “the girl who lived” (and Cory has started calling me Harriet Potter). The day before yesterday I was reading my daily 30 pages from Sea Creatures, by Susanna Daniel, a book Id gotten from the browsery in the second floor of Hayden library because I wasnt ready to commit to my long personal reading list. The protagonist spent several pages organizing paintings, and it occurred to me that I absolutely did not want to ever be a person who spends several pages organizing things. I turned to Cory, my supportive, loving boyfriend of three years and seventeen days, who was sitting next to me playing his 3DS in comfortable silence. “Please dont let me become boring,” I said. Cory folded up his 3DS, turned to me, dramatically placed my hands in his, and dramatically held my gaze before responding: “My dear, I am really, really, terribly sorry to inform you, we already are.” Everything I am doing is a dream come true. Ive been taking challenging classes and TAing my favorite technical class at the school Id wanted to go to since I was twelve, Im helping run the blogs I built that dream out of, and Im pretty sure I am actually, truly in love. But my daily life is wading through my inbox, trying to get homework done, trying to maintain a sleep schedule, calling my family, and forwarding Anne Hunters jobs emails to my alumni friends. Im looking forward to Taylor Swifts new album, Im looking forward to Thanksgiving with my family, and Im enjoying the streetlights reflecting off the wet rooftops outside my window. My life has become the sum of modest, unexpected happinesses. The biggest happiness of all is that for every person who doesnt like me, I am a subject of another persons poem. I am blessed to have friends like these, to be surrounded by people who make me happy. And its odd, because I dont think anything changed, but I think Im happier now than Ive been in a long, long time. I am leaky lamp. I am the girl who lives.

A Guide to Disciplinary Probation

Disciplinary probation is the term many schools use to indicate a student or student organization has engaged in unacceptable behavior, according to an institutions student handbook or code of conduct. This is also known as college probation, probation, or a probation warning but is different than academic probation. Schools often let students or student organizations on disciplinary probation remain at the school during a probationary period, as opposed to suspending or expelling them. How to Respond to Probation If youve been placed on probation, its important to be very clear on 1) what caused your probation, 2) how long your probation will last, 3) what you need to do to get off of probation, and 4) what happens if you break your probation rules. Ideally, your school will provide all this information when your school notifies you about being placed on probation, as well as whom to contact with any questions. Additionally, its important to make sure you find positive support systems and stay away from situations that might, even by chance, lead you to a probation violation. Disciplinary probation often requires students to remain free from any kind of disciplinary trouble during a predetermined time period. For example, a student on probation for violating residence hall rules must not have any other disciplinary problems in the hall. If that student violates their probation, they may face more severe consequences, like suspension or expulsion, which can hinder progress toward graduation. In the case of an organization on probation, the school may further restrict its activities, cut off its funding, or force it to disband if the group violates probation. Probationary periods can be anything from a few weeks to an entire semester or academic year. Impact on Transcripts Policies vary by school, but your disciplinary probation could show up on your transcript. As a result, your probation could have an effect on any future activity that requires you to present your transcript, like if youre transferring to a different college or applying to graduate school. Youll want to check with your school, but in many cases, the probation note will only show up on your transcript during your probation period. If you make it through probation without violating its terms, the note should be removed. However, if probation leads to suspension or expulsion, its likely to remain a permanent part of your transcript. Can I Get out of Probation? Again, youd need to check your schools policies, but if you feel you dont deserve to be put on disciplinary probation, you may be able to fight it. See if theres a way to appeal the decision. If thats not an option, ask if theres anything you can do to shorten the probationary period. Beyond that, your best course of action may be to ride out the probation period with patience and good behavior. Once youve done whats required of your probation terms, your transcript will likely show no record of it. Of course, just because its not on your transcript doesnt mean your school forgets about it. You probably have a disciplinary record, as well, so youll want to avoid getting in trouble again, because you may face harsher consequences the next time youre cited for unacceptable behavior.

Where Are You Going Where Have You Been - 1195 Words

In the short story Where are you going where have you been? by Joyce Carol Oats and the song Wake Up by EDEN, the author and the artist both show the thematic concepts on how fantasies come to an end, and when reality hits, it hits hard. Where are you going where have you been? is a short story about a young 15 year old girl who is trying to fit in with the rest of the world, and is very preoccupied with her appearance and living in this pop cultural fantasy. Connie is always ignoring her mother s criticism about wanting her to be more like her older sister, June, who is no longer living a life of fantasy and has her act together.. One night, a boy named Eddie invites Connie to eat dinner with him, and Connie leaves her friend at the restaurant’s counter to go with him. As Connie and Eddie leave the restaurant, she sees a man in a gold convertible in the parking lot. He smiles at her and says, â€Å"Gonna get you, baby.†. Connie confused, walks away quickly confused no t really knowing what actually happened, and Eddie notices nothing. They spend three hours of their night at dinner, and end up going to a nearby alley living in that fantasy of being that mature woman who knows what a man wants. One day, Connie s parents and June leave her at home to go to a family barbeque leaving her all by herself. While she was at home alone, she was listening to her radio when out of nowhere she hears a car pull up to the front of her house. Startled, she looks out of the window to seeShow MoreRelatedWhere Are You Going, Where Have You Been?1021 Words   |  5 PagesWhere Are You Going, Where Have You Been? By Joyce Carol Oates A short story titled Where Are You Going, Where Have You Been? tells a tale of an adolescent girl who suffers consequences of growing up in the unsupportive environment and the society preoccupied by the media. It is considered to be the most famous work of Joyce Carol Oates, an American writer, the winner of many significant literary awards and a two- time candidate for the Nobel Prize in Literature. The story was firstRead MoreWhere Are You Going, Where Have You Been?1882 Words   |  8 PagesThrough its contrasting reality and dreamlike scenes, Oates’ â€Å"Where Are You Going, Where Have You Been?† uses details from a true American horror story to convey a message about society, youth and a loss of innocence. Arizona native Charles Schmid murdered Alleen Rowe on May 31, 1964. Schmid was considered a serial killer and was subsequently arrested and convicted of the heinous crimes that he was accused of. The profile of Schmid as a short man who wore makeup , wigs and altered boots to makeRead MoreWhere Are You Going, Where Have You Been? Essay2193 Words   |  9 Pagesshort story â€Å"Where are you going, where have you been?† and Flannery O’Connor’s â€Å"A Good Man is Hard to Find,† readers will dismiss the idea of the existence of any similarity in the stories of a fifteen year old girl and a grandmother. However, upon closer inspection, it is easy to appreciate how these two seemingly polar opposites are actually structured to invoke the same feelings in readers and to explore the same concepts. A close examination of â€Å"Where are you going, where have you been?† and â€Å"ARead MoreWhere Are You Going, Where Have You Been?1528 Words   |  7 PagesThe Cultural Revolution and Sexual Desires in Oates’s â€Å"Where Are You Going, Where Have You Been† The late 1950s was a time of cultural revolution which had a large influence on the American youth. â€Å"As the next decade drew near, issues such as civil rights, war, women s rights, and the sexual revolution would deeply affect many American teenagers. The conservative family values and morals that predominated in the 1950s were just beginning to be challenged as the decade came to a close† (Moss andRead MoreWhere Are You Going, Where Have You Been?989 Words   |  4 PagesArnold Friend, a main character founded in the short story, â€Å"Where Are You Going, Where Have You Been?† by Joyce Carol Oates, is often a debated by many readers to be a demon, a crazed stalker and maniac, or in fact Lucifer himself. After reading the short story and analyzing the details of the characters, Arnold Friend really stands out and leaves many unanswered questions on what the author was intending to do with this particular character in identifying who he really is. After thoroughly analyzingRead MoreWhere Are You Going, Where Have You Been?843 Words   |  4 PagesIn the short fiction Where Are You Going, Where Have You Been? tells a story about a young 15-year-old girl named, Connie. Connie spends her time meeting boys, lounging around the house and going out with her friends. One night an unusual man makes a threatening gesture to her in the parking lot of a local drive-in restaurant. Until, one day the unusual man pulls up in her driveway in a gold colored car. The man introduces himself as Arnold Friend and asks Connie to join him for a ride. During theirRead MoreWhere Are You Going, Where Have You Been?1733 Words   |  7 PagesWhere there is desire, there is hope, despair, and struggle. Joyce Carol Oates illustrates animatedly the asphyxiated struggle of desire in her short story â€Å"Where Are You Going, Where Have You Been?† The story narrates the life of a young girl, named Connie, and her fated and enigmatic confrontation with a strange ma n. Feeling trapped in her own home with her own family, Connie, a self-conscious and rebellious teenager, tries to figure out a way to identify herself with the world around her. HerRead MoreWhere Are You Going, Where Have You Been?1946 Words   |  8 PagesIn the short story, â€Å"Where Are You Going, Where Have You Been?† the author, Joyce Carol Oates, creates Connie, an average fifteen year old girl, who rebels against her parents and begins to discover her sexual appeal as she grows up. At times it seems that Connie wants to grow up too fast. All her attention goes to her looks, music, and boys. Connie is a dynamic character who goes through an emotional rollercoaster when she meets the mysterious Arnold Friend. At first he seemed like just anotherRead MoreWhere Are You Going? Where Have You Been?1546 Words   |  7 PagesWhere Are You Going? Where Have You Been? In the short story, Where are you going, Where Have You Been? by Joyce Carol Oates, Connie flaunts her beauty to receive attention from the opposite sex and is lead to temptation. The antagonist Arnold Friend, who symbolizes the devil, shows how simple it is to take away your safe haven through sinister acts. Connie is split between how she acts and portrays herself at home, and how she acts whenever she is with her group of friends. Connie refuses toRead MoreWhere Are You Going, Where Have You Been?723 Words   |  3 PagesPsycho, Demon, Dreams, Oh My! â€Å"Where Are You Going, Where Have You Been?† by Joyce Carol Oates is a short story about a 15-year old girl named Connie that falls in the trap of Arnold Friend. There are many interpretations to this short story, and many arguments have fought back and forth to find out the true inside meaning to find out what the reason was for Joyce Carol Oates to write this story. There are hundreds of analyses for this story out there, but I am going to just be talking about three;

Payless Service Blueprint Free Essays

string(58) " have an item that can improve the life of their product\." Payless Shoe Source is a discount footwear retailer with over 4,572 retail stores in 15 countries. This company does not only focus on providing different fashion possibilities for the family at a great price, but distinguishes themselves by offering an engaging, easy-to-shop experience and outstanding customer service. Our group chose this company to blueprint because it has a very elaborate customer service process. We will write a custom essay sample on Payless Service Blueprint or any similar topic only for you Order Now This company focuses heavily on providing the customer with a great shopping experience by following a series of â€Å"critical actions† that must be delivered to one hundred percent of the customers during their journey in the store. In addition, one of our group members works in this company and therefore, it would be easier to grasp an in depth understanding of the service process and be able to have easier access to all the information we needed.When shopping at the store, the customer goes through five different steps in their shopping experience. The company calls this process the â€Å"customer journey,† consisting of the following stages: Enter, Browse, Try-on, Check-out, and Walk-out. When the customer approaches the store, the customer is impacted by the store’s physical evidence for the first time. The first physical evidence the customer comes across is the store’s outer appearance. They may ask themselves does the store look in good condition and/or is it open.Once they get that established, they notice the parking lot to see if there are any available spaces to park and also if it’s clean. Once they park, the first thing they see on the store is big posters on the windows. The store always has advertisements on the windows to show customers what sales they have going on during that time. The sale posters alone can influence a customer to walk in the store and that alone can make a customer walk in the store with certain expectations, such as prices and brands. As the customer walks in the store, the Enter stage begins.The customer walks into a lobby area, which contains a little jewelry/sunglasses section slightly to the side and in front of them, there are displays of the latest or â€Å"hottest† shoes for customers to view at first. To the left or right wall of the store, there would be handbags/purses for the customer to see, many which match certain shoes. Payless Shoesource as the name says it, is mainly to shop for shoes, but all these extra items that the customers come across in their shopping experience influence a customer who initially went in for a pair of shoes to walk out with two or three extra items, or ccessories they might not even need or did not realize they needed. Once the lobby area has been viewed, the customers are offered assistance a nd are directed to their size. If they are shopping for children, an associate offers to measure the child’s feet and then directs them to the kid’s aisle. This is where the Browse stage begins. The aisles are divided by men’s, women, and children. The aisles containing the shoes should be well-organized, put in correct order by size and department, and should be color-coded. This helps the customer and employees to find things easier.In this stage of the customer journey, an associate approaches the customer and initiates interaction. The salesperson asks the customer an open ended question such as, â€Å"What type of shoes are you looking for today† to better understand the customer’s needs. The associate then suggests the customer styles for them to try on and helps them find the right size. Furthermore, in this stage the associate also ensures that the customer understands the promotion that the store has in case they were not yet given that information at the Enter stage.If a certain style is not found in the aisles, the associate checks the inventory system (support process) with a handheld computer device called a scanner. With this device the associate can check inventory, prices, and in what other payless locations the shoe is in stock. This device is very important physical evidence because it can influence a customer’s experience positively. This allows the employees to give a faster and more accurate service. After the customer begins trying on shoes, the associate goes back to check on the customer and delivers the critical actions for the try-on stage.This stage is very important because the company has determined that sixty-four percent of customers who try on shoes make a purchase. The associate begins by complementing their selection. This can change the sixty-six percent to eighty-eight after a customer receives follow-up. The associate then offers the customer a second style or a matching accessory to increase the units per transaction. Once the customer picks the products they want to buy, the associate offers to take the shoes to the registers which are at the front of the store, where the Check-out stage begins.In the beginning of the transaction a customer is asked for personal information such as name, address, and email address that is input in to the registration system in the support process. This data is stored and used for marketing purposes and comes up every time the customer shops in the store, allowing for a more personalized service. The cashier then proceeds by checking that the correct shoe mates are taken. This is done verbally to reassure that the customer is taking what they want and to avoid any returns.Underneath the registers, are shoelaces and shoe care merchandise for the customer to purchase at last minute. In the Check-out stage, these items are offered by the cashier because the company determined that one out of five attempts to sell additional items at the register is successful. The shoe care merchandiser influences the customers experience because they are strategically placed to create additional needs to consumers, making them purchase at the last minute. This helps the company, but it also satisfies the customer because they now have an item that can improve the life of their product. You read "Payless Service Blueprint" in category "Papers"Finally, the customer is thanked and invited back. The last stage of the customer journey is the Walk-Out stage. This is whenever a customer is leaving the store without making a purchase. An associate stops the customer and asks then an open-ended question, such as â€Å"Did you find everything you were looking for. † Many times an associate prevents the customer from leaving and directs them back to the aisles for further help and may actually save a sale. If not, they give the customer a reason to come back by informing them of an upcoming promotion or the day new shipment arrives.Of course, even the best process has potential fail points where problems may occur and/or bottlenecks where backups or slow delivery may occur. There are three different types we can identify. The first bottleneck is the handling of uncooperative customers. All the critical actions that the service employees need to deliver during the customer journey require cooperation from both ends; the customer and the firm’s employees. Customer participation is crucial in effectively delivering all aspects of the service delivery the company wishes to give all of its customers.However, sometimes the company comes across â€Å"difficult† customers, or often called â€Å"get out of my face† customers that can slow the delivery process or even cause a fail point. There are times that customers do not want to be offered assistance and they will either keep walking, ignoring the salesperson, or they will respond with a quick phrase like, â€Å"I am just looking. † For instance, during the Browse stage, the employee is required to interact with the customer.If they are explaining the current promotion to the customer, but a customer refuses to respond to the employees help by not listening to them, then this part of the servi ce deliver creates a fail point if the associate gives up or it makes the process slow down is the associate later attempts to explain the same information once again during a different stage, to avoid the customer arriving at the register not understanding the promotion. Another instance would be at the Enter stage, where the associate offers to measure children’s feet. It is the salesperson’s job to deliver this critical action, however how successful this is also depends on the customer’s participation. If a customer does not allow the associate to measure their child’s feet, then the whole purpose of this part of the service delivery fails because the associate will not be able to give the customer this service. The purpose of doing this is to allow the associates to interact with the children as well as the parents in order to create a pleasurable experience for the whole family.This is a service that many competitors don’t offer, so it is a competitive advantage. The only solution to this bottleneck is for the front line managers to exercise continuous training with their employees. This will help them gain ease in talking to customer in general. It will provide the associates with practice that will help them learn to enhance customer participation and to effectively deliver good service. That way if a customer shuts down an associate, the associate will be trained to not give up and instead exercise the learned ways to gain a customer’s trust.Unenthusiastic employees are another fail point we identified. Employee’s unwillingness to participate in delivering the customer service can be a potential fail point in the service delivery process. Uncooperative employees can be the result of a variety of things. The first is that the company was involved in an ineffective hiring process. Another is that the company failed to exercise proper training. The employee must be trained to switch from tasks to customer service whenever a customer walks in. Fortunately, this fail point is somewhat controllable by the company. To avoid this, the company should hire the right people from the start. A solution is for the company to develop strategies to determine who is right for this position. Another alternative is to treat their employee’s right. The company must know when to reward their employees and must provide motivation that will drive them to try their best. A third fail point identified is out of stock merchandise. Not meeting the demands of the ustomers can be a big problem that can lead to many lost sales. The solution to this is to exercise more effective communication during the support process where the manufacturer sends the merchandise to the pool point and from there it is sent to the store, and it is received and input into the inventory system. Every time an associate uses the inventory to search for a shoe and prints out a receipt for the customer to go to another location is valuable information that should be used in benefit of the company.This is additional information that should be considered when making the inventory and should be effectively and accurately communicated within the support process to successfully meet the specific demands of customers. A service blueprint not only allows for a quantitative description of critical service elements, such as time, logical sequences of actions and processes, but also specifies both actions/events that happen in the time and place of the interaction and actions/events that are out of the â€Å"line of visibility† for th e users, but are fundamental for the service.With the realization of the importance and the domination of services in the world’s economies, there is a growing emphasis in business practice on creating meaningful, memorable customer experiences. Payless Shoe Source has reinvented itself and repositioned its brand as a business that is as passionate about helping customers as they are about the products they sell. By using a detailed service blueprint, Payless can strengthen its Marketing, HR Management, and Operations areas and achieve a stronger bond with its customers.The company’s blueprint showcases key points where customers are more attracted to, spend more time at, and are more likely to focus on promotions, ads, and its products. This will especially be helpful to the stores’ â€Å"extensive media plan. † Measuring the stores traffic in customers, sales, and productivity, the company develops the plan which determines what amount of advertising impressions would be the most effective in T. V, radio, magazine, and newspapers. It was this plan that led them to be awarded the â€Å"2006 Marketer of the Year† by Footwear News among other recognitions. Another important aspect of the organization is its’ employees. Payless is proud of its associates and has a culture that encourages personal, informal feedback between all employees and includes programs in its stores and corporate offices to recognize excellence by individuals and teams. Through the blueprint Payless can evaluate associates, their relationships with customers, and manage their Development, Recognition, and Compensation Programs. For example the quarterly and annual Pinnacle Awards program recognizes top store and district performers in their three regions. Payless is also an organization looking to innovate their service to customers.Its store operations are a critical, important area in its service process. A blueprint will be helpful to create performance standards for workload scenarios, improve alignment among key business functions, and implement new technologies where needed the most. An example of how payless optimized it’s workforce was the creation of KRONOS. Kronos is a an integrated, analytical workforce management system which pulls data from various sources such as the POS, traffic counters, supply chain systems, and associate preferences to create automated, optimized work schedules.Through this assignment we learned how significant a service blueprint can be to an organization for it to be successful among its customers. The blueprint allows firms to visualize the service process, points of customer contact, and the physical evidence associated with their services from their customers’ perspective. The uniqueness of this technique is its continuous focus on the customer as the center and foundation for innovation, service improvement, and experience design. That doesn’t mean that customers are the source of innovation, but rather that value to the customer is the central purpose of innovation.The service blueprint helps firms improve and innovate their service and create a â€Å"customer-focused† design for the firm, which in turn increases customer retention, creates a competitive advantage and mainly increases brand equity. Payless Shoesource is a perfect example of how a blueprint can be successfully used to innovate, improve, and communicate the firms’ philosophy of great service to its customers. Works Cited Bharat Book Bureau. February 2009. 5 July 2010 http://g51studio. com/parsons/ServiceBlueprinting How to cite Payless Service Blueprint, Papers

Scale Development and Research on ICT †Free Samples to Students

Question: Discuss about the Scale Development and Research on ICT. Answer: Introduction The current child is growing up in a world which is evolving rapidly regarding ICT development. In essence, ICT is shaping the world with the automated systems replacing the old manual operations. More and more children are now encountering a computer even before they go to school. The research from European scholars named as the Developmentally Appropriate Technology for Early Childhood (DATEC) suggested seven principles for assessing the integration of ICT in the education of children under the age of eight years. These principles were; ensure an educational purpose, encourage collaboration, integrate with other aspects of the curriculum, ensure the child is in control, choose applications that are transparent, avoid applications containing violence or stereotyping, and be aware of health and safety issues. This paper aims at explaining the five of these principles. This principle reasons that ICT can only be beneficial if it gets full integration into the school curriculum(Kalas, 2013). Importantly, the integrated ICT system should emphasize on children's needs. With that, the ICT educational system should recognize the age and the development stages of the children. For their age, the value of the computer is in its open-ended use as opposed to creating products. For example, tabletop technologies can be beneficial to the kids because kids can manipulate their objects quickly. Additionally, teachers can guide children to using ICT for language and literacy by the use of programs that develop reading or writing skills. While children love playing, one indicator of the quality of their plays is the nature of cooperation. Similarly, even though children can access computers individually, (Morgan Siraj-Blatchford, 2013) states that encouraging collaboration will bring more value and attention to the course. One of the methods that the ICT system can engage is by use of the interactive whiteboards to promote children's interactions. An interactive whiteboard can aid in improving basic skills like numeracy and literacy. Other methods are like toy classifications as well as asking children to name the objects that come randomly to the screens. Such activities will articulate their thinking. Ensure an Educational Purpose While children require fun and playful platforms, there is a good point to note that the primary goal of ICT is to educate. Therefore, the school should direct all ICT application towards developing the children's understanding (Rudd, 2013). For this purpose, (Kerckaert, Vanderlinde van Braak, 2015) states that the ICT systems should include carefully chosen applications that have some educational value. For instance, software like arcade-type games seem to encourage creativity, but they have no good learning outcome hence unnecessary. The primary goal is to give children a variety of applications which promote a range of development such as creativity, language, and self-expression. This principle means two things. The first one is ensuring that there is safety in the children's physical and ergonomic factors (Nutkins, McDonald Stephen, 2013). Both the children and the instructor need to be aware of the safe use of computers. For example, safety equipment includes comfortable furniture that doesn't cause body strains. Second is the determent from exposure to inappropriate contents. Some of these are games, violent materials, and contents of sexual nature (Preradovi?, Lein Boras, 2017). All these health and safety concerns must be an indispensable component in all early childhood practice policies. As far as possible, children's ICT applications should have transparency (Beauchamp, 2016). That is, their functions should be explicitly defined and intuitive. In practice, this principle demands that the applications should not be complicated. The processes should be simple, and each method performs a straightforward task in a single operation. For example, the drag and drop process just does a simple task. The user just picks an item and drags it to the desired location in a computer just the way people typically choose things and place them in a different location. Conclusion Over all, bringing technology to early childhood education can change the traditional methods of teaching. The school systems can take actions to ensure that children have access to ICT to enhance their learning environment. Nevertheless, their safety should come first among other things. The sole purpose of education is to create a future responsible generation. Immoral contents will put this mission at risk if children access them. References Kalas, I. (2013). Integration of ICT in Early Childhood Education. X World Conference on Computers in Education. Morgan, A., Siraj-Blatchford, J. (2013). Using ICT in the Early Years: Parents and Practitioners in Partnership. Andrews UK Limited Kerckaert, S., Vanderlinde, R., van Braak, J. (2015). The role of ICT in early childhood education: Scale development and research on ICT use and influencing factors. European Early Childhood Education Research Journal, 23(2), 183-199. https://dx.doi.org/10.1080/1350293x.2015.1016804 Nutkins, S., McDonald, C., Stephen, M. (2013). Early Childhood Education and Care (1st ed., p. 163). Sage. Rudd, A. (2013). Literacy and ICT in the Primary School (2nd ed., p. 15). Hoboken: Taylor and Francis. Preradovi?, N., Lein, G., Boras, D. (2017). The Role and Attitudes of Kindergarten Educators in ICT-Supported Early Childhood Education. TEM Journal, 6(1), 162-172. Retrieved from https://dx.doi.org/10.18421/TEM61-24 Beauchamp, G. (2016). Computing and ICT in the primary school (2nd ed., p. 134). Taylor Francis.